Privacy Statement
Tiny Tickets is committed to providing you with excellent service for all of our events. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the entire Tiny Tickets site (which covers Tiny Tickets.com).
This Privacy Statement will inform you of:
• What information our site gathers about you
• How we use and with whom we share the information we gather
• Your ability to opt-out of future notifications
• What security procedures we have in place to protect your information from loss, misuse, or alteration
• How you can correct or update your information.
Questions regarding this Privacy Statement should be directed to admin@Tiny Tickets.com. Please specify "Privacy Statement" in the subject line of your e-mail.
Overview
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at Tiny Tickets are acutely aware of and sensitive to the privacy concerns of our customers and other visitors to our Web site. Whether you are an audience member or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are signing up for a Tiny Tickets profile, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your profile so that we can better target shows that will be of interest to you, and/or providing the services that may be part of the Tiny Tickets experience. If you are buying tickets without creating a profile, you may be asked to provide certain personal information, which we will use for the limited purpose of authenticating your identity in order to complete your online transaction. You should be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the provision of Tiny Tickets ticket sales and event marketing operation.
This Privacy Statement applies to Tiny Tickets site. If information about a show, theater, or producer is hosted on our domain then this policy applies to those pages as well.
Please note that our site contains links to other sites. Many of our affiliated theaters and producers maintain their own privacy policies that may be viewed on their Web sites. Tiny Tickets is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
E-mail Request for Information or Registration for Seminars - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Profiles - If you choose to set up a profile for ongoing ticket purchases, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address, and/or social security number. Because we are working cooperatively with our affiliated theaters to build audiences and enhance your theater experience, we may track your theatrical purchases to better serve you with information about shows that might be of interest to you. From time to time we may ask you to participate in a survey to help us determine your likes and preferences. Participation in these marketing surveys is voluntary.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.
Use of Cookies
We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.
Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our affiliated theaters, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that affiliated theater. We use this information for statistical and marketing purposes. Second, if you are logging into an access-controlled section of our site or to make a purchase and checkout, we set a temporary session cookie to establish that you have been authenticated. The information contained in these cookies consists of random data that is used by the server to authenticate the browser requests to the server for that particular session. It does not include any type of personally identifiable information. This bit of information is erased when you close your current browser window. If you choose not to accept a temporary cookie, you will not be able to navigate in these parts of our site.
The second situation in which we may use cookies is when you visit our Web site and request documentation or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. If you are a regular theater goer, you may be given the option of having our Web site deliver a cookie to your local hard drive to assist you with logging into our site. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. If you choose not to accept this type of cookie, you will still be able to use our Web site. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labeled "Please remember my profile information" when submitting information or communicating with us or, in the case of unregistered visitors, when you have clicked on the box labeled "Remember my e-mail." Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent. To find more information about cookies, if you are using Microsoft Internet Explorer® as your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm?RLD=291 or if you are using Netscape Navigator® as your browser, go to the Netscape Web site at http://home.netscape.com/security/basics/privacy.html#cookies
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as explained below.
Sending you responses and updates
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party's use of the shared information to sending updates or providing services on our behalf. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a Tiny Tickets affiliated theater, we may also send the information you have supplied to the Tiny Tickets affiliated theater that offers such products or services. Please be assured that these Tiny Tickets affiliated theaters have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked.
Facilitating the support, renewal, and purchase of our products and services.
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may also provide the information you have submitted to us to a Tiny Tickets subsidiary, affiliated theaters, representative or producer so that the subsidiary, affiliated theaters, representative or producer can contact you and facilitate the support, renewal, and purchase of Tiny Tickets products and services. You may receive a communication directly from one of our subsidiaries, affiliated theaters, representatives or producers. Please be assured that any subsidiary, affiliated theaters, representative or producer who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement.
Validating your identity
Processing payments
When you make a purchase from Tiny Tickets we may provide your personal information to appropriate financial institutions, processors, and third parties under contract with Tiny Tickets for providing a subset of the payment services (for example, credit authorization and fraud screening). For financial institutions and processors, the use of personally identifiable consumer information is governed by federal and state privacy laws. For other third parties under contract with Tiny Tickets, the use and distribution of your personal information will be used by such entity for its internal use related to fulfilling the transaction services for Tiny Tickets, will be treated as confidential by this entity, and will be transferred between Tiny Tickets and this entity only via encrypted means. We may also permit the theater through which you placed your order to review the personal information you provide. The theater’s use of your personal information should be governed by your agreement with the theater.
Assisting the theater with your online purchase
When you buy a ticket to an event, the producer or theater from whom you are making the purchase is given a copy of the information you have given us. The theater’s use of your personal information should be governed by your agreement with the theater and by the theater’s privacy policy (if any).
Disclosure by Law and Protection of Tiny Tickets and Others
If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so. We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, Tiny Tickets may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply Tiny Tickets' agreements.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our customers of new shows, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us at the address given at the end of this Privacy Statement.
Our Security Procedures
We consider the protection of all personally identifiable information we receive from our Web site visitors and customers as critical to our mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.
How You Can Update or Correct Your Information
If you would like to update or correct any information in our records, please contact us via e-mail at admin@TinyTickets.com, or at the address given at the end of this Privacy Statement. You may correct or update any information in your profile by accessing your account and making these changes or, alternatively, contacting customer service at 323-319-5203 to request these changes.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our home page. Our mailing address is: Tiny Tickets P.O. Box 21732, Eagan, MN. 55121

